LG Canada DMS Support
NEW TICKET
TICKET HISTORY
Sign in
LG Canada DMS Support
Submit a request
Submit a request
Please choose your issue below
-
[CW]Need to register a model
I forgot my Water Filter/Extended Warranty Promo code.
I need more Water Filter/Extended Warranty Postcards.
[Parts Order] I need to cancel a parts order
[Parts Return]Status of my parts return credit
[Parts Quality]Exploded view and actual part is different
[Part Quality]Substitute part linked incorrectly
[Parts Quality] Part Issue: Color or Size is different
[Part Quality]SVC Bulletin Update: Part has been changed but no SVC Bulletin available
Create a new Service call (B2B - Hotel, Restaurant, etc.)
GSFS/MSGFS Error - Please Input Auth. Claim #
Call Transfer
Capacity Reduction
Create an MS Call (Store - No Parts Used)
Create a New Service Call (Store W/Parts or Customer W/Parts)
I Need a Helper
LGECI COVID-19 Screening Questionnaire
Flat Rate Refund - Full Refund (Call is Cancelled)
Flat Rate Refund - Partial Refund (Call is Completed)
Report HA Quality Issue
GSFS/MGSFS Error -Other Error not Listed
Customer Service Issues
RA Department Only – Concealed Damage
Track parts (I am Missing a Parts Shipment)
I Have a Parts Return to Report
Incorrect Part(s) Received
GSFS/MGSFS Error - Labour Cost is not Registered
GSFS/MSGFS Error - Service Technical Grade is not Registered
Im locked out of GSFS+ (Password Reset)
GSFS+ Parts Portal
Technical Support
